Help

All information included in GardensDB is from publically accessible sources, or provided by the garden designers/owners themselves.

Please let us know at help@gardensdb.com and we will correct it as soon as possible.

Please get in touch with us at help@gardensdb.com and we will collect the relevant information from you and have it added to GardensDB.

When you first register, our onboarding process will ask if you'd like to create a public profile page. If you choose yes, you can fill in your details and your page will be created automatically. If you skipped this during onboarding, you can go through onboarding again to set up your profile.

After registering, you'll be guided through a short onboarding process to help us understand who you are and how you'd like to use GardensDB. First, you'll select your role - whether you're a garden designer, a garden company or nursery, a sponsor, or an education institution. You'll then be asked if you'd like a public profile page on GardensDB, and whether you'd like to manage your organisation's page. You can skip the onboarding at any time and come back to it on your next login.

During onboarding, you'll be asked if you'd like to manage your organisation's page on GardensDB. If you choose yes, you can search to see if your organisation already exists. If it does, you can submit a request to claim it - our team will review and approve the request. If your organisation isn't listed yet, you can fill in the details and submit it for review. This option is intended for owners and founders. If you missed this during onboarding, you can go through onboarding again to set this up.

If your email address already matches a profile in GardensDB, we'll detect this automatically during onboarding and link you to your existing page - no need to create a new one.

Yes! You can click "Skip for now" at any point during onboarding. This will let you browse GardensDB freely for the rest of your session. The next time you log in, onboarding will appear again so you can complete it when you're ready.